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Shipping Rates and Policies

Order Processing and Shipping
We've worked to create a fast, efficient and fair system for order processing and shipping. We know you want your order quickly, at the lowest possible cost.  Here's Frequently Asked Questions about Processing and Shipping:

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Q.  How long does it take to process a shipping order?

A.  One Business Day Processing on Most In-Stock Orders.
We know you want your order fast. That's why we strive to ship most orders stocked in our warehouse within one business day. See the "usually leaves warehouse in" text on the product description for specifics.  Once we get your order boxed up, it ships as fast as UPS can get it there!  (Default, UPS Ground shipping.)

 

Q.  How do I place an online order for curbside pick-up?

A.  Select the items you would like to purchase, proceed to check out, login/sign up as a user, enter your billing address, and under "shipping address" choose "local pickup", after payment is made, you select which location you would like to pick up the toys!  This is a free and totally awesome way to get your toys quickly and hassle free (and TOUCH-FREE:)!

 

Q.  How long does it take to process an online order for curbside pick-up?

A.  That depends!  If the items are in stock at the store you would like to pick up at, we can have your order ready for pick-up within 5-10 minutes!  It may be the next day if we need to transport your order from our other store location.  (We will call and let you know when your order is ready for pick-up, or if it will not be ready until the next day.)

 

Q.  How do I go about picking up my curbside order?

A.  It's easy!  Just call the store you ordered from when you arrive and we will bring out your order for you to pick up!

 
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CONTACT US

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Dancing Bear Toys
Address:
518 Kenilworth Rd
Asheville , NC 28805
USA
Phone: (828) 255-8697

Feel free to call if you need help finding the perfect gift!  800-659-8697 or 828-255-8697

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